We highly recommend that all users carefully review this Privacy Policy. By interacting with options such as "Sign Up," "I agree to WanKard.com's Privacy Policy," or by providing your consent to the handling of your personal data as outlined within WanKard.com's Privacy Policy through actions like agreeing to our terms during registration or when using our services and accessing our platform, you are confirming that you have fully read, understood, and accepted the terms of this Privacy Policy. This includes your consent to the collection, use, disclosure, storage, transfer, and processing of your personal data in accordance with the purposes and terms set forth by WanKard.com.

What types of data identification does WanKard.com collect and process?

  • Data related to identification (e.g., first name, surname, data and place of birth,image capture);

  • Data provided in your loan application (e.g., information about your income or employment, your proposed use of loan, your mobile device);

  • Contact details (e.g., address, phone number, alternate phone number, email address);

  • Government-issued identification data and documents (e.g., SSS ID, UMID, Voter’s ID, Passport, Driver’s License, Postal ID, PhilSys ID);

  • Borrower information, such as SSS, job information, contact lists, emergency contact information, and others.

  • Data related to mobile device (e.g., mobile ID, app list, or other device identifiers, type of device, device operating system, device settings, user account information, the name and network information of your mobile network provider, device specifications (such as screen size, resolution, etc.), information about network proximity);

  • Data related to location (e.g., mobile device location, time zone setting,IP,Base Station, Device Information and others(collectively, your “Information”)


SMS NOTIFICATION

Read your text messages – WanKard.com will retrieve information about the SMS stored in your device (such as message ID, direction, timestamp, phone number, and content). We report/store ALL the collected information mentioned above to https://WanKard.com . WanKard.com uses this information in its credit and underwriting models to determine whether you are eligible for WanKard.com ’s services. We use automated processing to understand your financial activity, and this also helps our fraud models verify your identity. WanKard.com will never share the contents of your text messages; This is used to automatically confirm the one-time password (OTP) sent to your device via SMS; Telecommunications usage data (e.g., call data records, SMS logs, subscription data, payment details, applications and usage data, telco score); Certain third party data (e.g., information provided to or from credit reference agencies or bureaus, mobile network providers).


WanKard.com may collect your Information in these below ways:

  • When you download the WanKard.com App and/or indicate that you want to apply for a loan;

  • Your interaction with us by other ways, including Information you may voluntarily share with our customer support team or WanKard.com agents processing your loan;

  • Your mobile device (e.g., mobile device data, location data, transaction data, WanKard.com App usage and SMS;

  • Credit reference agencies (who may check your Information against other databases – public and private – to which they have access) or fraud prevention agencies; and/or

  • Third parties and other publicly available sources, with your consent, when necessary (e.g. we may receive Information from financial rails (or other disbursement channel vendors) or other business partners that may assist us in providing services to you).

  • Collection and processing of your Information by WanKard.com is necessary to enjoy WanKard.com’s products and services and/or to comply with applicable legal and regulatory requirements to which you and/or WanKard.com is subject. Apart from such cases, we never collect Information without your specific prior consent.


What are the purposes for which your Information is processed and How does WanKard.com process your Information?

To assess your eligibility to use our products or services (including, but not limited to, by assessing your creditworthiness, determining whether you can afford a product or service you requested and/or determining whether you are eligible for additional benefits of an existing product); To service your loan with WanKard.com (including, but not limited to, by processing your transactions and processing disbursement of your loan and collecting repayment of your loan);


  • To verify your identity and/or other information you’ve provided to us;

  • To detect, combat and prevent fraud, attempted fraud, money laundering and/or other illegal uses of our services;

  • To analyze customer behavior;

  • To administer our systems, maintain service quality and compile general usage statistics;

  • To analyze and improve our services;

  • To troubleshoot any problems you or other customers encounter with WanKard.com’s services;

  • To comply with applicable laws, regulations, and rules, such as those relating to “know-your-customer” and/or anti-money laundering;

  • To the extent you have not objected to the use of your information for direct marketing purposes after proper notification, to send you marketing or advertising notices or other promotional offers;

  • To provide service updates;

  • To provide staff training (where we may monitor or record customer interactions);

  • To interface with credit reference or fraud prevention agencies;

  • To provide you with customer service or support;

  • To contact you by phone using auto dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy.


We process your Information for the purposes set out above on the following grounds:

  • In connection with our legitimate interest in (1) providing you with credit and/or other financial or technological products or services, (2) operating our business, (3) marketing our products and services to you and others and (4) administering our systems and keeping our records up to date;

  • To carry out our obligations to you as a result of any contracts or agreements entered into between you and us (i.e., where necessary for the adequate performance of our contract with you and/or to take steps requested by you prior to entering into a contract with you); and/or with your prior consent.


Who do we share your Information with?

WanKard.com will not disclose any Information containing personal data (as defined under applicable law) to any third parties unless it is necessary and/or appropriate in order to provide our products or services (provided, that, we may share limited personal data (as defined under applicable law) with select partners for research and development). Whenever practically feasible, WanKard.com will only share your Information with third parties in an anonymous format.


You agree that we may, as necessary and/or appropriate for the purposes provided in section 2, transfer and disclose your information to:


  • a subsidiary, affiliate or parent company of WanKard.com (collectively, the “WanKard.com Group”);

  • employees, subcontractors, agents, service providers, or associates of the WanKard.com Group (including directors and officers);

  • intermediary, correspondent and agent banks, non-banks, quasi-banks or other financial institutions, clearing houses, clearing or settlement systems, market counterparts, upstream withholding agents, licensed electronic or mobile wallet providers, credit reference agencies or credit bureaus; service providers with contractual or fiduciary relationships with WanKard.com (e.g., to facilitate transaction processing, fraud prevention, cloud data storage or data transfer);

  • Telecommunication companies (e.g., Globe, TM, GOMO, Smart, Talk&Text, PLDT, Sun Cellular);

  • external collection agencies (to assist in the collection of any unpaid obligations to us);

  • tax authorities;

  • a party in connection with any merger, acquisition or sale of all or substantially all of the assets of WanKard.com and/or any company within the WanKard.com Group;

  • to other third parties to the extent (1) we have a duty to disclose or share your information in order to comply with any legal obligation, (2) necessary or appropriate to enforce or apply any agreement with you, and/or (3) necessary or appropriate to protect the rights or safety of WanKard.com, the WanKard.com Group and/or our customers.


The above parties may also process or disclose your information for the purposes set forth in section 2, so long as such processing or disclosure is in compliance with this Privacy Policy.


Further, WanKard.com may also share your information with law enforcement or other government agencies in connection with a formal request, subpoena, court order, or similar legal procedure, or when we believe in good faith that disclosure is necessary to comply with the law, prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our agreements with you.


Referrals

To promote its products and services, WanKard.com administers and services a referral program (the “WanKard.com Referral Program”) for its current and future customers. If you choose to accept a referral from another WanKard.com customer and accept a WanKard.com loan in connection with that referral, WanKard.com will provide a bonus to the customer who refers you upon your successful repayment of your WanKard.com loan.


If you choose to participate in the WanKard.com Referral Program as a referee, you specifically consent to the sharing of such anonymized information about your repayment status by accepting the referral, clicking on the embedded referral link and subsequently applying for and accepting a WanKard.com loan through such referral.


Sharing of your Information in connection with the WanKard.com Referral Program will always be limited to the information described above and will always be anonymized – WanKard.com will never share identifiable or personalized data about your repayment status (or any other personal data (as defined under applicable law) with any other customer or user or WanKard.com. More information on the WanKard.com Referral Program is available within the WanKard.com App.


For how long will we retain your Information?

Your Information will be stored or retained by WanKard.com and its transferees only for so long as necessary for the purposes listed in sections 2 and 10 of this Privacy Policy, and for a reasonable time thereafter for the delivery of our products and completion of our services. We may also retain your Information (i) as long as necessary to comply with any legal obligation; (ii) whenever such is authorized under the law; and (iii) for the establishment of legal defenses.


Where do we process, store or transfer your information?

We may transfer your Information outside of the Philippines, either to the United States, and/or to the extent we provide prior notice to you, to jurisdictions that may have data protection laws that are less stringent than those of the Philippines. When we do so, we will ensure that adequate safeguards are in place in accordance with applicable law and/or the Philippines’ data protection requirements. The safeguards we will use will depend on the circumstances and the party to whom we transfer your Information. Your Information may be processed by any of the parties described in section 3. WanKard.com will use all reasonable and appropriate efforts as required by applicable law to protect your Information.


NOTE: We only store all your information on the United States server : https://WanKard.com . Rest assured that your info is 100% secure & protected.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Automated decisions and profiling

We may make certain decisions in relation to our provision of our products and services to you by using automated decision-making processes, without human involvement.


Lending decisions

When you apply for a loan, we’ll use automated processing to decide whether to lend to you and/or make other decisions about your eligibility for our products and services. This automated processing enables us to provide rapid, responsive and tailored credit services to customers who may not have credit histories, prior bank or other financial data or income from formal sources.


Our credit and underwriting models utilize machine-learning technology to process your Information and assess your credit-worthiness. The associated processing of your Information is automated and little to no human intervention is involved. Using such automated processes to assess your creditworthiness means we may automatically decide that you may be ineligible for a loan or ineligible for a loan of a particular amount or tenure. Our credit and underwriting models are regularly tested to ensure they remain fair, accurate and unbiased.


Detecting fraud

WanKard.com also utilizes automated processes to detect, combat and prevent fraud. Our fraud models may automatically decide that a certain individual poses a fraud or money laundering risk (e.g., if our processing reveals information or behavior consistent with money laundering or known fraudulent activity, if the activity is inconsistent with prior activity on our platform or if an individual appears to be hiding their true identity). If our fraud models determine that processing of a transaction or approving a certain individual creates a risk of fraud, that individual’s access may be suspended or refused.


  • Your rights in relation to automated decision-making

  • If you apply for a loan and your loan is declined (or you are informed that you are ineligible for other or associated products or services) as a result of an automated credit, underwriting or fraud decision, you may request that one of our underwriters review this decision. You may do so by contacting us at: info@wankard.com.


Your rights as a data subject

You may contact us to exercise your rights at info@wankard.com.


Rights to notice and consent:

We must provide you with certain information related to how we collect your Information, how we use your Information (and our legal basis for doing so), who we share your Information with, where we obtained your Information and your rights as a data subject. This information is provided within the WanKard.com App and in this Privacy Policy.


Right to access

You may ask for a copy of the personal data (as defined under applicable law) we hold concerning you (and your Information related to such personal data) unless providing some or all of it would adversely affect the rights and freedoms of others or applicable law requires that we do not comply with your request.


Right to rectification

You may ask us to correct any Information which you believe to be inaccurate. We will promptly update any such information. In connection with your request, you may be required to provide supporting evidence or other documentation so that we may verify the accuracy of the request.


  • Right to erasure (“right to be forgotten”)

  • You may ask us to erase your personal data (as defined under applicable law):

  • If you believe it’s no longer necessary for us to retain such personal data;

  • If you do not believe we have legitimate ground for processing it;

  • If you think we are using such personal data unlawfully; and/or

  • If you think applicable law requires that we do so.

  • Right to restrict processing


You may ask us to stop using your personal data (as defined under applicable law):

  • if you think such personal data is inaccurate;

  • if you think it’s illegal for us to use such personal data;

  • if you don’t want us to destroy such personal data because you need it for legal proceedings;

  • if you’ve informed us that we don’t have a legitimate reason for using it and we’re considering your request.


Right to data portability

If we’re using your information on the basis of your consent or because we need it to carry out our contractual obligations to you, you can ask us to give you your personal data (as defined under applicable law) in a structured, commonly-used and machine-readable format or have it transmitted to another data controller.


Right to object

You have a right to object whenever we are using your personal data (as defined under applicable law) on the basis of our legitimate interests (please see section 2 for the ways in which we rely on legitimate interests to use and process such personal data).


Right to file a complaint

You have the right to file a complaint with the relevant government agencies for any violation of your rights as a data subject, including the National Privacy Commission of the Philippines.


Please note that there may be occasions when you wish to exercise your rights and we’re unable to agree to your request (e.g., because we have compelling legitimate grounds for using or processing your information or because we need to retain your information to comply with a legal obligation).


Advertising and Marketing

If you no longer wish to receive advertising, marketing or promotional messaging, please contact us at info@wankard.com and we will remove you from such communication lists.


Consequences of not providing us with your Information

You are not required to provide us with your Information or any associated personal data (as defined under applicable) and you may withdraw your consent from the use or processing of such Information or personal data. However, if you do so, we may be unable to provide our current or future products and services to you and we reserve the right to terminate our relationship with you, as permitted under applicable law. Further, to the extent we have a legitimate interest in retaining your Information and/or associated personal data (as defined under applicable law), we may do so. For example, if you have requested that we erase your Information or associated personal data (as defined under applicable law), but you have not repaid your loan with WanKard.com, we may retain your Information or associated personal data (as defined under applicable law), in order to continue collection efforts.


Consent and Authorization

By accessing the WanKard.com Website or downloading the WanKard.com App, you:


  • accept the terms of this Privacy Policy;

  • give WanKard.com consent to collect, use, share, or otherwise process your Information, which may include personal information, sensitive personal information or privileged information (in each case, as defined under applicable law), as outlined in this Privacy Policy;

  • certify that all Information you have provided and will provide to WanKard.com is true and correct to the best of your knowledge;

  • authorize WanKard.com to verify/investigate the accuracy of your Information; and

  • acknowledge that WanKard.com may be required to disclose your Information to the Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, credit bureaus and/or any other governmental body, in compliance with its legal obligations.


If you need to contact us, please do so at: info@wankard.com. This Privacy Policy may be updated from time to time so as to improve and continue our services to you. We encourage you to visit this page from time to time to ensure you have read our most current Privacy Policy.